Turkey Paradise Cookie Policy

Our cookie policy

Turkey Paradise takes your privacy, and protecting your personal information very seriously. We use cookies to improve user experience. Some of the cookies that we use on this site (www.turkeyparadise.com) are essential to make the site work properly, for example; to allow our users to make travel bookings, book holiday packages, and other purchases.

Cookies allow Turkey Paradise to:

• Complete your purchase request.
• To give you a great user experience.
• To provide our customers with information or special offers from third parties that may be of interest to you.

By using our site, you agree to our website Terms and Conditions and our use of cookies. You can set your web browser to refuse cookies, but this means you will not be able to book a holiday or other extras on our website or use all of its features. Any cookies which are not used to make your experience of getting to and using this site only provide us with anonymous statistics about the way users in general navigate the site. We do not use any information derived from cookies to identify any individual users.

What is a cookie?

A cookie is a little digital record, which might be downloaded to your device’s storage when you visit a website. Cookies are innocuous records which can help enhance your experience of a website if you permit them. The website can then tailor its activities to your requirements, record different preferences by remembering them and recollect your online preferences next time you visit the site.

We utilise tracking cookies to distinguish which pages our website users are visiting on our site. This allows us to analyse information about site page activity and enhance our locales to tailor them to client needs.

Most cookies are erased when you close your preferred browser – these are called session cookies. Others, known as persistent cookies, are saved on your device until the point when you erase them or they terminate (please see our “how to enable or disable cookies on your browser” section below for more information)

We additionally work with third parties to give you benefits throughout our website and they may set a cookie on your device as a feature of this arrangement.

Why we use cookies

We may use cookies to find out more about how you use our website – like the searches you make and your preferences. We use this information to:

• Enable our users to have the best possible experience throughout the site
• Make it possible for you to use our website
• Show you information and offers that are relevant to you
• Find out more about how our users use our website
• Storing information in your shopping basket. This allows you to purchase holidays and other extras with us.

Cookie types

• Non-Persistent cookies - These cookies are temporary cookies that will only last as long as you are using our website. These cookies are active as long as the browser remains open, once you close your browser they should automatically be deleted.
• Persistent cookies – Persistent cookies last longer than the non-persistent cookies, for example; if you log in to a website once, the website remembers you, welcomes you and displays a welcome message. You need to allow persistent cookies to enable this to happen.
• Third-party cookies- When you use our website you may be sent third party cookies. For example; when you go to a page that includes embedded content like a YouTube© video of a hotel or resort, you may be sent cookies from YouTube. Turkey Paradise does not control the settings of these cookies and we suggest that you check the third party website concerned for more information about their cookies, privacy policy and cookie management.

About our cookies  

Below is a list of essential functionality cookies, user interaction cookies, analytics cookies, and advertisement tracking cookies used on www.turkeyparadise.com and why we use them.

We use cookies to keep track of your journey from one page to the next. We also use third party application services to perform some functions, these companies may use your cookie based information (not including any personal information such as name, surname, and email address) to track advertisement effectiveness, this helps us measure and improve offers and provide you with better tailored services and offers. Individual personal information will not be passed to third party companies.

Essential functionality cookies: 

Turkey Paradise application cookies

These cookies allow us to provide you with the best possible experience with our site, and they are essential for searching through out the site, booking, and allow us to send your travel query from page to page that remembers what your previous selections for your holiday, flight or travel extras.

Cookies used are:

ASPSESSIONID

This cookie is set when you arrive at the website and is used to allow you to search & book holidays. Without this cookie you will not be able to use this website.

Third party cookies

Google

Google stores client preferences and data when seeing pages that contain a Google highlight including (and yet not restricted to), maps and custom searches.

Cookies used are:

TripAdvisor

This cookie is set when you search holiday packages, and hotels to get the trip advisor ratings and trip advisor award winners

Cookies used:

Live Chat

This cookie allows you to contact our friendly support team during operating hours to answer any questions that you may have. Cookies used are:

Analytical third party cookies

These cookies help us understand how our customers are using the website, so we can improve your user experience. We also monitor which of our marketing activities generates traffic to our websites using cookies. These cookies also allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us ascertain which pages are the most and least popular and see how visitors move around our website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and cannot use your anonymous data to improve our services. It is possible that the third party services we use may make changes to their cookie names and purposes. Some services, particularly social networks such as Facebook and Twitter, change their cookies regularly. We always aim to show you up-to-date information, but may not be able to reflect these changes in this policy immediately.

Google

We use Google Analytics to track your movement and interactions with our site for statistical purposes and traffic reports.

Cookies used are:

Criteo

Criteo is a personalised retargeting company that works with us to serve personalised online display advertisements to consumers who have previously visited our website.

Cookies used are:

AppNexus

Cookies used are:

Bing

Bing is another search engine, brought to you by Microsoft. We use cookies to analyse traffic for analytics purposes.

Cookies used are:

Double Click

Is a subsidiary of Google which develops and provides Internet ad serving services.

Cookies used are:

Facebook & Instagram 

These are our social media accounts, and we would be delighted if you visited us and showed us some support 

https://www.facebook.com/TurkeyParadiseHolidays

https://www.instagram.com/turkeyparadiseholidays/

Cookies used by Facebook are:

YouTube

YouTube cookies allow us to show you videos of our hotels and Turkey. You can find us on YouTube at https://www.youtube.com/channel/UCtW0w3221vvIQdW9oHDau8g

Cookies used are:

How to manage browser cookie settings

You may set your browser to completely reject cookies (see the ‘help’ menu of the browser that you are using), However please bear in mind that if your browser is rejecting cookies, certain features of this website cannot be provided to you. For example, you will not be able to complete a booking without the use of cookies.

Most browsers automatically accept cookies but you can delete existing cookies from your browser. You can also edit your browser options to choose not to receive cookies in future.

How to Enable or Disable cookies on your browser?

To enable or disable cookies, follow the instructions below for the browser application you are using.

Please bear in mind that by declining the use of cookies, you will not be able to complete a booking on our site.

Microsoft Internet Explorer

Select "Internet Options" from the Tools menu

Click on the "Privacy" tab

Click the "Default" button (or manually slide the bar down to "Medium") under "Settings"

Click "OK"

Mozilla Firefox

Go to the "Tools" menu

Select "Options"

Select the "Privacy" icon

Check the box corresponding to "Allow sites to set cookies"

Click "OK" to save changes

Google Chrome

Select "Preferences" from the Edit menu

Find the "Cookies" section in the "Advanced" category

To enable: Select "Accept all cookies" (or "Enable all cookies")

Click "OK"

Safari

Choose Safari > Preferences, and then click “Privacy”

In the “Block cookies” section, specify whether Safari should accept cookies from websites, and when to do so.

Last updated: May 2018